Shipping and Delivery Policy

Our current shipping policy only applies to Australia

Shipping Method : Orders are usually shipped by using UPS, FedEx, and DHL.

Handling Time, Transit Time and Order Cutoff Time:

Handling time: 1-2 days (Monday – Friday)

Transit time: 7-8 days. (Monday – Friday)

Our Order cut-off Time: 17:00 (GMT+10) Australian Eastern Standard Time (Sydney)

Shipping Rate: Free shipping for all orders within Australia.

Order Confirmation
After placing your order, you’ll receive a confirmation email. This confirms that your order is registered in our system and is now being processed.

Delayed Orders
If your order hasn’t arrived after the maximum delivery time, don’t worry! Wait an extra two days and use your tracking code to check its status. If it still hasn’t arrived, contact us with your order number.

Shipping Status :
You'll receive a shipment confirmation email with your tracking number as soon as your order ships. You can use this number to track your order on our dedicated Track Your Order page. If you don't receive the confirmation email right away, don’t worry—we’re committed to delivering your items by the delivery date(s) specified at checkout.

Contact us

Store Name: Fiora Fashion
Business address: Utrechtseweg 341, Amersfoort, Utrecht, 3818 EL, The Netherlands

Phone number: +31645145811
E-mail: info@fiora-fashion.com

Opening hours customer service:
Monday - Friday: 9:30 AM - 6:00 PM
Saturday - Sunday: 12:00 PM - 5:00 PM
(GMT+10:00) Australian Eastern Standard Time (Sydney)